Payments:
Payment is due at the end of each session. You must have a credit card on file in order to make an appointment. All cards are accepted, including HSA and FSA.
Late Policy:
I understand that there are times you will need to cancel or reschedule your appointment and I'm happy to accommodate your needs. It is my policy however that all cancellations/rescheduling be done at least 24 hours prior to the date of your appointment. If cancellation/rescheduling is not done within 24 hours of your appointment, or you do not show up to your appointment without any notice, you will be charged for the full cost of your session.
Non-Refundable Payment Policy:
All services and products purchased are non-refundable. Refunds will not be provided for the full or partial price for any used products or services.
Package Expiration Policy:
Prepaid treatment packages must be utilized within 12 months (1 year) of purchase. Any unused sessions or balances remaining after this period will expire and cannot be refunded, transferred, or extended.
Refund Policy on Pre-Paid Packages:
Refunds are acceptable for “discounted prepayment packages”. If you do not complete the “course of treatment” (example; 10 sessions) the discount no longer applies. When refunded, you will be charged at the full current rate for each treatment you have used and be refunded the remainder.
Insurance:
There are some insurance providers that cover for certain acupuncture services. Though I do not process any insurance at this time, I can provide you with an itemized insurance reimbursement receipt with all of the required coding for services rendered, which you can submit to your insurance company.
